Cookies

What is a cookie?

We use cookies on our Twente Airport website. A cookie is a small text file that is transmitted with pages from this website and stored on your computer’s hard disk by your browser (for example, Internet Explorer, Safari, Firefox, Chrome, Opera). The information stored in a cookie can be sent back to our servers on your next visit. Cookies cannot be used to spread viruses.

Google Analytics

Through our website, twente-airport.nl, a cookie from US company Google is positioned as part of the “Analytics” service. We use this service to monitor website traffic and generate reports about how visitors are using our website. Google can provide this information to third parties if Google is legally obliged to do so or insofar as third parties are processing the information on behalf of Google. We have no influence on this process. We do not permit Google to use the obtained analytics information for other

Google services

The information that Google collects is depersonalised as much as possible. Your IP address is explicitly not supplied. The information is transferred to the United States and stored on servers there by Google. Google has pledged compliance with the Safe Harbour principles and is affiliated to the Safe Harbour programme of the US Department of Trade. This means that there is an appropriate level of protection for the processing of any personal data.

Hotjar

Twente Airport uses Hotjar cookies. These cookies identify you as a unique visitor and ensure that you are shown the right content. We use this service to monitor website traffic and generate reports about how visitors are using our website. With these cookies, we can continue to keep track of you throughout a session (for example, a registration process). These cookies automatically delete themselves after 365 days. Hotjar always saves all the information about a session. That includes the keystrokes that visitors make when filling in forms. To protect the privacy of personal data in Hotjar, Twente Airport uses the option to ignore keystrokes and exclude certain fields. Hotjar in any case never displays IP addresses. It does, however, display a unique ID, but this cannot be traced to the IP address (of the individual Hotjar user).

Social networks

Our website, twente-airport.nl, includes buttons that promote or share web pages on social networks such as Facebook and Twitter. These buttons use pieces of code that themselves originate from Facebook or Twitter. This code is used to place cookies. We have no influence on this. Please read the privacy statements of Facebook or Twitter (which are regularly modified) to find out what they do with the (personal) data that they process using these cookies.

The information they collect is depersonalised as much as possible. The information is transferred to and by Twitter, Facebook and LinkedIn and stored on servers in the United States. Twitter, Facebook and LinkedIn have pledged compliance with the Safe Harbour principles and are affiliated to the Safe Harbour programme of the US Department of Trade. This means that there is an appropriate level of protection for the processing of any personal data.

Right of access to and correction or deletion of your data

You have the right to request access to your data and to have it corrected or deleted. See our contact page for more information. To prevent abuse, we may ask you to identify yourself properly. If you are requesting access to personal data linked to a cookie, you should include a copy of the cookie in question. You can find it in your browser settings.

Activating, deactivating and deleting cookies

For more information about activating, deactivating and deleting cookies, see the instructions and/or use your browser’s Help function.

More information about cookies?

You can find more information about cookies on the following websites: